Product Support Specialist at Fullsteam

### DATA EXTRACTION 1. **Company Name:** Fullsteam (WebRezPro) 2. **Specific Compensation:** CAD $38,784 – $48,480/year; 40 hours/week (four 10-hour shifts) 3. **Hard Requirements:** Three years of customer-facing experience; experience in support or customer relationship management You are a customer-support professional with at least three years of experience, ideally within the hospitality or tourism sectors. You possess a solid technical background in software troubleshooting and are comfortable navigating property management systems in a remote environment. **What makes it worth a look...** Fullsteam offers a full-time, fully remote role for residents of British Columbia or Alberta paying CAD $38,784 to $48,480 annually. The position features a predictable four-day, 10-hour work week and includes a comprehensive benefits package with an RRSP employer match and a health spending account. **You might be a good fit if you...** * Have at least three years of experience in customer-facing software support. * Are proficient with Zendesk for documenting client issues and resolutions. * Possess a working knowledge of networking, computer hardware, and internet applications. * Feel comfortable working rotating weekend and holiday shifts.