Product Support Specialist (Help Desk) Temporary (June-October) at Classlink

Ideal for an early-career professional with at least one year of technical support or customer service experience and an associate or bachelor degree in IT or a related field. You should have a knack for troubleshooting software issues and documenting them clearly in a database. **What makes it worth a look...** ClassLink offers $25 per hour for this temporary contract position based on-site at their Clifton office from June through October. You also get access to a 401(k) with a company match and comprehensive health benefits including medical, dental, and vision. **You might be a good fit if you...** * Have experience using ticketing systems to manage customer requests. * Are comfortable navigating CRM software for record keeping. * Can explain complex technical concepts to non-technical users. * Feel confident handling phone, chat, and remote support sessions.