Project Manager at five9

This role is ideal for an experienced Project Manager with a solid background in the Call Center (CCaaS) or Technical Consulting sectors. You should have at least 3 years of experience managing multiple simultaneous client implementations and feel comfortable operating independently. Candidates who blend technical knowledge of VoIP/SaaS with strong client-facing leadership will stand out. The position offers a hybrid work arrangement in Manila with a robust benefits package, including company stocks, performance-based merit increases, and a 15% night shift differential. While currently in a work-from-home setup, the company provides internet and meal allowances, comprehensive HMO for dependents, and a retirement plan. **You might be a good fit if you:** * Have managed complex cloud software implementations or Professional Services projects for external clients. * Are familiar with call center technologies like VoIP, CRM integrations (Salesforce/NetSuite), or IVR/ACD systems. * Can lead high-level technical presentations and de-escalate client concerns with minimal oversight. * Are comfortable working night shifts to align with global stakeholders.