Receptionist at First American

**Who this is for** This role is for a detail-oriented individual at the start of their career who enjoys being the first point of contact for office visitors a

Work type: onsite

Location: USA, California, Santa Ana

Salary: $18 – $24/hr

Type: Full-time

Summary

**Who this is for** This role is for a detail-oriented individual at the start of their career who enjoys being the first point of contact for office visitors and managing foundational office tasks. **Key highlights** You will maintain the front office by greeting guests, managing a multi-line telephone system, and assisting with various clerical tasks to ensure smooth daily operations. **You might be a good fit if you...** - Enjoy interacting with the public and providing excellent customer service. - Are comfortable operating office equipment and multi-line phone systems. - Possess basic proficiency in Microsoft Office applications. - Can effectively communicate with both customers and internal team members.

Job Description

# Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

# What We Do

Greet and assist visitors in the office environment. Operate a multi‑line telephone system to answer incoming calls and direct callers to the appropriate personnel. This is typically an entry‑level position. Responsibilities are generally routine and repetitive, with opportunities to build skills and gain experience over time.

What You'll Do:

• Greets and directs visitors in office.


• Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel


• Monitors visitor access and issues passes when required, may update appointment calendars


• May order, receive and maintain office supplies and equipment


• May receive, sort and route mail


• May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages

• Entry-level position


• Experience dealing with the general public or office environment preferred


• Knowledge of Microsoft Office applications


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals


• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees


• Responds promptly to customer needs; responds to requests for service and assistance; meets commitments


• High School diploma or equivalent

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. 

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

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