Region Relationship Banker 1 at Webster Bank

Ideal for someone with a high school diploma and up to two years of banking or customer service experience who enjoys traveling between local branches. You are

Work type: onsite

Location: BC Essex

Salary: $19 – $23/hr

Type: Full-time

Summary

Ideal for someone with a high school diploma and up to two years of banking or customer service experience who enjoys traveling between local branches. You are comfortable balancing teller transactions with proactive sales efforts to help clients reach their financial goals. **What makes it worth a look...** Webster Bank is hiring for this full-time role at their BC Essex location with an hourly pay range of $18.50 to $23.00. Beyond the base salary, you will be eligible for incentive compensation to boost your total earnings. **You might be a good fit if you...** * Hold at least a high school diploma or GED * Have experience with bank transaction processing systems * Understand financial products and services * Maintain the ability to travel to multiple regional banking centers

Job Description

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

This role functions as an individual producer to assist the team in achievement of sales, service, and operation goals for the Region Banking Centers, based on Webster's Strategic Guidelines. This position is designed to support multiple banking centers within the region. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication.

What you will do

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available


• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.


• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions


• Expected to achieve/exceed both individual and team goals in sales, service, and operations


• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.


• Ability to adapt to business needs with scheduling and supporting banking centers within a Region.


• Responsible for building strong relationships with the banking center teams they support, as well as collaborative partnerships with business lines.

• Self-starter and highly motivated.


• Working knowledge of all products and services.


• Keeps current with all systems used for branch transaction processing.


• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.


• Ability to travel to various Banking Centers within the regions.

• H.S. Diploma or General Education Degree (GED) required


• Associate’s Degree (AA) or Bachelor's degree preferred.

• 0-2 years of customer service and needs-based banking sales experience preferred.

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Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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