This role is designed for a mid-to-senior HR professional with 5–7 years of experience, specifically within high-growth tech environments. The ideal candidate h
Work type: onsite
Location: Austin; New York City
Salary: $62,000 – $121,000/yr
Type: Full-time
This role is designed for a mid-to-senior HR professional with 5–7 years of experience, specifically within high-growth tech environments. The ideal candidate has a deep understanding of U.S. employment law and a proven track record of handling complex employee relations and performance management. You should be comfortable acting as a "face of HR" for a technical workforce, specifically supporting Product, Technology, and Global Security business units. This is a senior-level individual contributor position offering a broad salary range ($62k–$121k) depending on location and experience. It follows a hybrid model in Austin or NYC, providing a balance of in-person collaboration and flexibility. Standout perks include a highly inclusive benefits package, featuring 20 weeks of gender-neutral parental leave, fertility assistance, and equity options. **You might be a good fit if you:** * Have extensive experience coaching managers through performance calibrations and sensitive workplace disputes. * Thrive in fast-paced software environments and enjoy supporting technical teams. * Are an expert in U.S. labor laws and HR compliance. * Can navigate the full employee lifecycle—from onboarding to offboarding—with empathy and discretion.
The Americas Employee Experience (EEx) team is the face of HR to employees across the region, supporting the full employee lifecycle and partnering with leaders to deliver a consistent, positive experience.
We support employees across four key countries: United States, Canada, Brazil, and Mexico, with dedicated EEx Managers for each region. While Brazil and Mexico are primarily supported by a regional partner based in Brazil, our team regularly collaborates across borders to share best practices and provide coverage when needed.
This role will focus on supporting the Product & Technology and Global Security Office business units in the U.S. and Canada, serving as the primary point of contact for employees and managers, while partnering closely with peers across the Americas team.
The Americas EEx team is led by the Senior Director, Regional Employee Experience, who oversees both Compliance and EEx, and is composed of three Senior EEx Managers aligned to major business units. This position reports directly to the Senior EEx Manager supporting Product & Technology and Global Security Office, ensuring alignment with MongoDB’s commercial priorities and leadership expectations.
### Summary
MongoDB is hiring an Employee Experience (EEx) Manager to join our Americas EEx team as a key individual contributor. This role will be aligned to our Product & Technology and Global Security Office business units and act as the primary point of contact for escalated employee questions, performance management support, and employee relations matters.
You will partner closely with HRBPs, Recruiting, Total Rewards, HR Operations, and Workplace to ensure a seamless employee experience across the full lifecycle; from onboarding through offboarding. The ideal candidate thrives in a high-growth, fast-changing environment, brings sound judgment to sensitive situations, and has strong knowledge of employment practices within the U.S. and beyond.
We are looking to speak to candidates who are based in Austin or New York City for our hybrid working model.
### Key Responsibilities
Employee & Manager Support
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our [Leadership Commitment,](https://www.mongodb.com/company) guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. [From employee affinity groups, to fertility assistance and a generous parental leave policy](https://www.mongodb.com/company/blog/culture/employee-benefits-that-make-a-difference-at-mongodb), we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.[ Learn more about what it’s like to work at MongoDB](https://www.mongodb.com/blog/channel/culture), and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273352424
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
MongoDB’s base salary range for this role in the U.S. is:
$62,000—$121,000 USD