Regional Operations Manager, Safety at Airbnb

This role is designed for a seasoned operations leader with at least 8 years of experience in high-stakes customer service environments. You’ll need a proven track record of managing other managers (leading a total organization of 60+ people) and a background in handling sensitive, high-risk safety escalations. The ideal candidate blends high emotional intelligence with analytical rigor, comfortable using data to drive performance improvements. The position offers a competitive compensation package in Ireland, with a base salary between €90,000 and €115,000, plus equity, bonuses, and travel credits. While based in Ireland, the role demands significant operational flexibility, requiring availability for weekends, holidays, and on-call shifts to manage real-time crisis situations and community safety. **You might be a good fit if you:** * Have managed large-scale operations teams through "managers of managers" for at least 5 years. * Are proficient in data tools like SQL, Tableau, and Excel to identify and report on performance trends. * Can remain calm and professional while acting as the final escalation point for urgent, brand-threatening crisis cases. * Thrive in fast-paced environments where you must balance long-term people strategy with real-time capacity planning.