Renewal Support Specialist - IBM at CDW

This role is ideal for a detail-oriented professional with a background in sales support or contract renewals, specifically within the IT channel. You should be comfortable navigating complex quoting processes and acting as a bridge between internal sales teams, external partners (like IBM), and customers. Whether you have a Bachelor’s degree or four years of relevant experience, you’ll need a solid grasp of CRM tools and the ability to manage high-volume transactional tasks. The position offers a steady hourly rate with a clear pay range and a hybrid work model. A standout feature is the emphasis on modernizing workflows; CDW is actively encouraging "coworkers" to embrace AI tools to enhance productivity. You’ll also have opportunities for professional development through partner-specific training and industry conferences, making this a great spot for someone looking to deepen their expertise in the tech-solutions ecosystem. **You might be a good fit if you...** * Have experience quoting IT renewals or working within a VAR (Value-Added Reseller) environment. * Thrive in fast-paced settings where you must balance urgent sales inquiries with meticulous data entry. * Are comfortable using Microsoft Office and CRM systems to track pipelines and expiring contracts. * Enjoy collaborative environments and building relationships with both vendors and sales reps.