Research Manager at Outset

This role is ideal for a senior-level qualitative researcher (5+ years) who thrives in a fast-paced, high-growth startup environment. You should be equally comfortable acting as a strategic advisor to Fortune 500 executives and getting "scrappy" with project execution. Since this position sits within the Customer Experience team, you aren't just doing research—you’re teaching global brands how to use AI to revolutionize their own insights workflows. The highlights of this role include a healthy $150k–$180k salary and the chance to join a "rocket ship" startup that recently secured a $30M Series B. Based in San Francisco (Hybrid), you’ll work directly with the founders and design leaders at companies like Microsoft and Uber. It’s a unique hybrid of research, customer success, and product strategy, offering significant equity potential and influence over a category-defining AI platform. **You might be a good fit if you...** * Have a deep background in qualitative methodology but are excited about how AI can scale traditional moderation. * Enjoy "consultative" work where you guide clients from a vague research question to a polished insights deck. * Are comfortable navigating the ambiguity of a 30-person team and moving fast without a rigid corporate playbook.