Restaurant Recruiting Support Specialist at Grubhub

Ideal for someone with previous experience in customer service, technical support, or recruitment support, and a strong sense of organization. **What makes it

Work type: hybrid

Location: Parsippany, NJ

Salary: $22 – $25/hr

Type: Full-time

Summary

Ideal for someone with previous experience in customer service, technical support, or recruitment support, and a strong sense of organization. **What makes it worth a look...** This is a full-time, hybrid role based in Parsippany, NJ, with Wonder, offering $21.65 - $24.50 per hour. You'll support a mealtime platform focused on making great food accessible. **You might be a good fit if you...** * Respond to candidate and stakeholder inquiries across Zendesk, email, phone, text, and Slack. * Maintain accurate records of recruitment support activities. * Are proficient with the Microsoft Office suite. * Have experience with recruitment software or applicant tracking systems.

Job Description

About Wonder

Everything’s on the menu at Wonder. Except compromise.  

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.About the Opportunity

As a Restaurant Recruiting Support Specialist, you’ll play a key role in ensuring smooth and efficient hiring processes. Your focus will be on providing exceptional support to candidates and hiring teams, while maintaining a great experience for all stakeholders.

Schedule: Monday- Friday, 9:00am – 5:30pm, with flexibility to accommodate changes in the future based on business needs

The Impact You Will Make

• Respond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment process 

• Collaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systems

• Respond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise information 

• Maintain accurate records and documentation of all interactions and resolutions related to recruitment support activities

• Other duties as assigned

• Previous experience in customer service, technical support, or recruitment support roles 

• Strong communication skills, with the ability to effectively communicate to diverse audiences

• Excellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issues

• Highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively

• Customer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholders

• Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems is preferred

• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities and requirements

• Flexibility to work weekends and holidays as needed

• Ability to travel to support onsite hiring events as needed

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.

#LI-Hybrid

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  

A Final Note

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