Retention Field Representative - Mandarin at Centene

This mid-level role is ideal for a community-oriented professional with a background in customer service, sales, or healthcare. You must be fluent in Mandarin and comfortable working in a field-based capacity across Brooklyn and Staten Island. The position is perfect for someone who enjoys building long-term relationships and guiding members through the complexities of health insurance eligibility. The role offers a competitive hourly pay range and a robust benefits package including a stock purchase plan, tuition reimbursement, and 401k. While the home office is in Brooklyn, this is a highly active field position involving home visits, community events, and provider site rotations. It provides a great opportunity to transition into a "clinical professional" environment within a major national health organization. **You might be a good fit if you:** * Are fluent in Mandarin and comfortable communicating with members in their native language. * Have at least one year of experience in healthcare, sales, or customer service. * Enjoy "on-the-go" work that involves home visits and community outreach rather than sitting at a desk. * Are tech-savvy enough to document member interactions in Salesforce and Facets.