Safety Specialist at Airbnb

This mid-level role is designed for resilient professionals with at least 4 years of experience in trust and safety, emergency services, or high-stakes mediation. You will be on the front lines handling sensitive cases—such as personal safety threats and crisis intervention—requiring a high degree of empathy and the ability to process potentially traumatic information with professionalism. The position offers a structured compensation package with a base pay range of ₹7.7L to ₹10L INR, supplemented by benefits like travel credits and equity programs. Based in Gurugram, this is an on-site role that demands significant scheduling flexibility, as you will be required to work evenings, weekends, and public holidays to support the global community. **You might be a good fit if you...** * Have experience managing sensitive investigations or crisis response in a contact center environment. * Stay calm and composed when communicating with individuals in high-pressure or distressing situations. * Are comfortable navigating ambiguous workflows and making quick, data-driven decisions. * Can commit to a rotating shift schedule that includes late hours and holiday coverage.