Sales Cloud Operations Partner at F5

Ideal for a professional with two to five years of experience in cloud operations or deal desk functions who holds a bachelor’s degree. You are comfortable mana

Work type: hybrid

Location: Guadalajara

Type: Full-time

Summary

Ideal for a professional with two to five years of experience in cloud operations or deal desk functions who holds a bachelor’s degree. You are comfortable managing complex private offers across major platforms like AWS, Azure, and GCP. **What makes it worth a look...** F5 is hiring for this hybrid role based in Guadalajara. It provides a specialized opportunity to manage the lifecycle of cloud marketplace transactions while bridging the gap between finance and partner ecosystems. **You might be a good fit if you...** * Have hands-on experience navigating AWS, Azure, or Google Cloud marketplaces. * Are proficient in managing deal structures within Salesforce or similar CRM systems. * Understand the mechanics of SaaS billing and complex pricing models. * Can manage multiple contract lifecycles simultaneously while maintaining precise audit trails.

Job Description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

We are seeking a detail-oriented Cloud Operations Partner to support and manage public cloud private offers across major cloud marketplaces. This role sits at the intersection of cloud operations, sales, finance, and partner ecosystems, ensuring accurate creation, execution, and lifecycle management of private offers. The ideal candidate has experience working with cloud platforms, deal structuring, and cross-functional stakeholders.

Key Responsibilities

• Create, manage, and track private offers within public cloud marketplaces (e.g., AWS, Azure, GCP)


• Collaborate with Sales, Finance, Legal, and Partner teams to structure and execute custom private offers


• Ensure pricing, discounting, and contract terms are accurately reflected in marketplace offers


• Monitor offer lifecycle stages including creation, approval, activation, and expiration


• Maintain documentation and audit trails for all private offer transactions


• Troubleshoot and resolve issues related to offer deployment, acceptance, or billing discrepancies


• Support forecasting and reporting of marketplace revenue and pipeline


• Stay current on marketplace policies, pricing models, and compliance requirements


• Identify and implement process improvements to streamline private offer operations


• Assist in automation initiatives using internal tools or scripts where applicable

• Bachelor’s degree in Business, Communications, Finance, or a related field


• 2–5 years of experience in cloud operations, sales operations, or deal desk functions


• Familiarity with public cloud platforms and marketplaces (AWS Marketplace, Azure Marketplace, Google Cloud Marketplace)


• Strong attention to detail and ability to manage multiple deals simultaneously


• Experience working with CRM and ERP systems (e.g., Salesforce)


• Excellent organizational and communication skills


• Ability to work cross-functionally in a fast-paced environment

• Experience supporting SaaS or subscription-based business models


• Understanding of cloud billing, pricing structures, and partner programs


• Familiarity with private offer constructs such as custom pricing, Enterprise Agreements, or multi-year agreements


• Experience with contract review

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or@myworkday.com).

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