This 6-month internship is designed for current students or entry-level professionals with less than two years of experience looking to break into tech sales. I
Work type: hybrid
Location: Chicago, Illinois
Salary: $51,000 – $56,700/yr
Type: Full-time
This 6-month internship is designed for current students or entry-level professionals with less than two years of experience looking to break into tech sales. It is a highly structured "stepping stone" role that focuses on account research, lead qualification, and supporting Enterprise Account Executives. You’ll be at the forefront of AI-driven customer service, learning how to navigate the sales cycle in a fast-paced SaaS environment. The role offers a competitive base salary for an internship ($51k–$56.7k) and serves as a direct pipeline into a full-time Sales Development Representative (SDR) position. While headquartered in Chicago, you'll benefit from a hybrid 3-day-per-week office policy. Intercom also provides robust perks unusual for internships, including 401k matching, medical coverage, and potential eligibility for stock units. **You might be a good fit if you...** * Are a motivated student or recent grad fluent in **English plus either German or French**. * Are eager to master sales tools like LinkedIn and Google Workspace to build organizational maps. * Have a high attention to detail and enjoy the "detective work" of prospect research. * Want a clear, coached path into a long-term corporate sales career.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
## What's the opportunity?
Our Sales Development organization is a key driver of Intercom’s growth, acting as both a talent pipeline and a revenue engine. We identify and engage prospects globally, guiding them through the early stages of the sales process - and laying the foundation for future careers across our Go-to-Market teams.
At Intercom, we’re customer-obsessed and driven to transform online customer service through a human + AI approach. We believe in balancing working hard with working smart - using data, strategy, and creativity to drive results and continuously improve.
We’re looking for a Sales Development Coordinator to join our Enterprise Sales team. This is a hands-on, learning-focused role designed for someone looking to build strong foundations in sales development, customer engagement, and account research.
You’ll play a key role in nurturing low-intent prospects, improving the quality of our account and contact data, and enabling Account Executives and Business Development Representatives to engage more effectively with high-potential prospects.
This role is intended as a stepping stone into Sales. Successful candidates may progress into a full-time Sales Development Representative role based on performance, readiness, and business needs.You will receive coaching and enablement to prepare for progression into an SDR position.
## What will I be doing?
As a Sales Development Coordinator, you’ll work closely with the Enterprise Sales teams across several core areas:
## Benefits
We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
The base salary range for candidates within the Greater Chicago Area is 51,000 - 56,700. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our [core values](https://www.intercom.com/careers).
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.