Sales Development Representative at Zendesk

Ideal for an energetic and motivated individual eager to jump into SaaS sales. While a Bachelor's degree is desired, proven success in professional or collegiat

Work type: onsite

Location: Austin, Texas, United States of America

Salary: $33 – $49/hr

Type: Full-time

Summary

Ideal for an energetic and motivated individual eager to jump into SaaS sales. While a Bachelor's degree is desired, proven success in professional or collegiate settings is key, along with a passion for technology and a goal-oriented mindset. Zendesk in Austin, Texas offers a hybrid work arrangement with an On Target Earnings (OTE) of $32.69-$49.04/hr, structured as 70% base and 30% commission. This role provides a collaborative in-office experience combined with remote flexibility. You might be a good fit if you: * Promptly follow up on leads who have expressed interest in the company's software. * Complete qualification calls to identify prospect needs and create opportunities in Salesforce. * Are an active listener capable of gathering customer requirements and connecting them to solutions.

Job Description

## Job Description

We are seeking an energetic, motivated team player to join our Sales team as an Inbound Sales Development Representative (SDR). SDRs are responsible for calling and qualifying leads. Ideal candidates should be self-starters with proven track records of success in their professional and personal or collegiate lives. They should be excited about SaaS, sales, and have interest in joining a fast-paced tech organization.

Responsibilities

Promptly follow up on leads who’ve expressed interest in Zendesk (trial, demo, contact form leads)

Complete qualification calls to identify prospect needs

Create opportunities in Salesforce and schedule quality meetings with Account Executives

Focus on building a great team environment for a fun and energetic atmosphere

Achieve and exceed weekly/monthly metrics and quota (calls, meetings, opportunities, etc)

Requirements

Active listener with the ability to gather customer requirements and connect them to the Zendesk solution

Ability to multi-task, prioritize, and manage time effectively

Excellent verbal and written communications skills

Willingness and desire to work in a fast-paced and high growth environment with lots of change

Passion for sales and technology and eagerness to learn

Goal-oriented team player

Desired

Bachelor’s degree

Transferable sales, customer facing, or internship experience

Demonstrated success in meeting monthly targets

The US hourly OTE (On Target Earnings) range for this position is $32.69-$49.04 with a pay mix of 70/30 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

[Zendesk](http://www.zendesk.com/company/careers/?utm_source=other&utm_medium=organic&utm_campaign=job-description_Global_2025Q3) believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

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