Sales Operations Planning Manager at Twilio

This role is designed for a seasoned operator with at least 6 years of experience, specifically within the **CPaaS** (Communications Platform as a Service) sector. The ideal candidate has already navigated at least two full annual planning cycles and possesses a deep understanding of GTM metrics like sales productivity, capacity, and pipeline velocity. This is not a project management role; it is a strategic, data-heavy position focused on setting the "North Star" for a global sales organization. The compensation is highly competitive and adjusted for your location, reaching up to **$188,900** in high-cost areas like the Bay Area. Twilio offers a **remote-first** culture with a small travel requirement (10%), allowing for high flexibility. You’ll also benefit from a comprehensive package including equity, a corporate bonus, and generous wellness leave. **You might be a good fit if you:** * Have a "black belt" in data manipulation and know how to build complex customer segmentation models. * Enjoy the strategic challenge of balancing top-down financial targets with bottom-up feasibility. * Thrive in a collaborative environment where you must influence senior leadership across Finance, Sales, and Product. * Reside in an eligible U.S. state (note the specific exclusions like NY, CA, and WA in the hiring criteria).