Scaled Customer Activation Manager | Bill Pay Specialist at Ramp

This role is for a mid-to-senior professional with at least three years of experience in customer success or technical consulting, specifically within the accou

Work type: remote

Location: New York, NY (HQ) | San Francisco, CA | Remote (US)

Salary: $93,600 – $175,000/yr

Type: Full-time

This role is for a mid-to-senior professional with at least three years of experience in customer success or technical consulting, specifically within the accounts payable or accounting implementation space. You should have a deep understanding of financial workflows and be comfortable working directly with product teams to refine a high-volume onboarding motion. **What makes it worth a look...** The compensation ceiling is exceptionally high for a success role, and the benefits package is top-tier, featuring a 401k match, a $10,000 annual fertility stipend, and unlimited AI token usage. It is a rare chance to help build an early-stage program within a fintech unicorn while working fully remote. **You might be a good fit if you...** * Have hands-on experience implementing ERPs like NetSuite, QuickBooks Online, or Sage. * Enjoy the "micro-SMB" grind of managing high-volume, short-cycle customer activations. * Can translate messy customer feedback into actionable technical requirements for engineers. * Want to move away from general account management into specialized fintech operations.

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