Senior Absence Consultant at Brown & Brown

You're a seasoned professional with 12-15+ years of experience in designing and managing group disability and absence management plans, ideally from a consultin

Work type: remote

Type: Full-time

Summary

You're a seasoned professional with 12-15+ years of experience in designing and managing group disability and absence management plans, ideally from a consulting or brokerage background. A BA or BS degree is required. **What makes it worth a look...** Brown & Brown is seeking a Senior Absence Consultant for a fully remote role, offering a chance to leverage your expertise in FMLA, disability, and PTO programs. You'll act as a subject matter expert, contributing to client deliverables and thought leadership. **You might be a good fit if you...** * Have a broker-side background focusing on absence and disability programs consulting. * Possess expertise in PTO programs and can create client-ready written thought leadership materials. * Are proficient with MS Excel, Teams, Word, SharePoint, PPT, and Salesforce. * Have experience consulting on complex absence and disability management projects.

Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Senior Absence Consultant will consult with internal sales and account management teams, as well as with external national account clients, on a wide variety of complex projects including: FMLA, Sick Pay, Salary Continuance, Statutory Disability, Short-term Disability, Long- term Disability, Vacation and Paid Time-off (PTO) and other employer sponsored leave programs. The role will serve as a subject matter expert for our client service team members and partner internally to create client deliverables, contribute to client management and business activities, and participate in the creation of new intellectual capital. The ideal candidate for this role is someone who has expertise within a national accounts broker focusing on absence and disability programs consulting.

Experience on the broker side of the business is a must-have. Expertise in PTO programs highly desired. Ability to create written thought leadership materials that are client ready.

Core Responsibilities:include the following. Other duties may be assigned.

Provide valued-added consulting expertise on large, sophisticated Absence and Disability Management projects including:

Absence and disability plan design and strategy

Modeling, cost analyses, funding, and employee contribution strategies

Vendor analysis, selection, negotiation, and procurement

Ongoing plan management, including evaluation of program performance and trends

Assist with vendor capability reviews and annual RFI’s

Benchmarking studies and analyses

Plan compliance and audit support

Deliver superior, consistent management and deliverables in support of Absence Consulting leadership for assigned clients:

Serve as primary contact to our client service team on delivery of defined work product, offering absence management subject matter expertise

Draft and manage project plans involving multiple workflow streams and client teams

Oversee the day-to-day project deliverables, ensuring the progress of the work product against established objectives, budgets, timelines, deliverables and quality standards

Manage client team expectations and raise appropriate issues to leadership for resolutions

Interface with colleagues as needed to ascertain the client’s broader business objectives, ensuring work product is strategically aligned

Develop a trusted advisor relationship with internal stakeholders through effective communication and efficient, quality execution of projects

Contribute to the development of new resources, tools, and approaches. Demonstrates thought leadership and deep expertise in multiple areas of absence and disability management for multi-state employers. Experience creating client-ready materials such as White Papers, program reviews and other thought leadership.

Directly contribute to clients’ success through applying technical expertise

Remain current on industry trends, Leave legislation and vendor updates and share information with the larger Brown & Brown Strategic Non-Medical Solutions organization and clients

Build relationships internally and collaborate effectively on cross-functional teams

Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels

Serve as mentor and resource to internal team members specific to absence management

Contribute to special projects as defined by leadership

Build and maintain library of Absence & Productivity projects, RFPs, templates, market data and other deliverables

Skills needed:

BA or BS degree

12-15+ years of experience and success in the design/management of group disability and absence management plans gained in a consulting, brokerage, or multiple large employer (10,000+ lives) environment

Proven experience successfully managing multiple projects simultaneously and producing quality deliverables on time and within budget

Demonstrated success in managing client issues and relationships; some experience in growing relationships with current clients

Ability to review client absence and leave programs and make extensive recommendations based on experience and understanding of federal and state regulations and leave-based programs designs.

Strong interpersonal and team skills

Polished and well developed oral and written communication skills

Self-starter attitude and ability to work with ambiguity

Flexibility and proven ability to diagnose and resolve issues

Strong analytical and creative skills

Experience training/mentoring junior staff

The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges

Working knowledge of MS Excel, Teams, Word, Sharepoint and PPT; Salesforce

Availability to travel periodically for client and prospect meetings

Consulting experience required

We seek out and embrace diversity in our talent. Our business thrives on diversity of talent, experience, character, and inclusion.

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