This role is designed for a seasoned B2B SaaS sales professional with 3–5 years of experience closing mid-market or enterprise deals. The ideal candidate is a d
Work type: remote
Location: Americas Remote
Salary: $115,000/yr
Type: Full-time
This role is designed for a seasoned B2B SaaS sales professional with 3–5 years of experience closing mid-market or enterprise deals. The ideal candidate is a disciplined strategist who masters the **MEDDPICC** methodology and excels at navigating complex full-cycle sales. While you’ll have support from a Senior SDR and inbound marketing leads, you should be a hunter comfortable with self-sourcing pipeline and delivering high-impact technical demos. The compensation is highly competitive and transparent, featuring a **$230k OTE ($115k base + $115k variable)**. This is a 100% remote position within the Americas, offering exceptional stability through a "100% coverage" benefits model where the company pays all insurance premiums for you and your family. With over 7,500 customers and a focus on behavioral data, you’ll be selling a product with a strong market fit in the growing marketing automation space. **You might be a good fit if you:** * Have a proven track record of hitting or exceeding high quotas in a Senior AE seat. * Are a "power user" of structured sales frameworks and value-based selling. * Prefer a transparent, human-centric interview process (no trick questions). * **Bonus:** Have prior experience selling Marketing Technology (MarTech) products.
👋 Hello from the Recruiting Team at Customer.io!
We’re looking for a motivated, experienced Senior Account Executive to join our growing sales team and help drive the next stage of Customer.io’s growth. In this role, you’ll represent Customer.io to our largest prospective customers and manage the full sales cycle—from prospecting to demo to close.
You’ll partner with a dedicated Sr. SDR to source opportunities while also fielding inbound demand generated by our marketing team. Once customers are onboarded, you’ll hand them off to our supportive Customer Success and Technical Support teams, ensuring they have the expertise they need to thrive.
### What you’ll do
Our mission at [Customer.io](http://customer.io/) is to power automated communication that people like to receive. Today over 7,500 internet businesses use [Customer.io](http://customer.io/) to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, [Customer.io](http://customer.io/) helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.
We believe in transparency. We are offering a compensation package of $115k Base + $115k Variable = $230k USD OTE (or equivalent in local currency), subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
[See full benefits here →](https://customer.io/careers#:~:text=our%20collective%20success.-,BENEFITS,-Our%C2%A0)
### Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
1. 30-minute video call with a Recruiter
2. 45-minute video call with Bar Raiser
3. 60-minute Mock Call w/ the Hiring Team
4. 30-minute Final video call with the Hiring Manager (final step may vary at our discretion)
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
[Customer.io](http://customer.io/) recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [jobs@customer.io](mailto:jobs@customer.io).
### Join us!
Check out our [careers page](https://customer.io/careers/) for more information about why you should [come work with us!](https://customer.io/about/) We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!