Senior Associate, Team Lead Service Desk at Kyndryl

You're a seasoned technical leader with at least five years of service desk experience, skilled in guiding teams through incident, problem, and change management, including root cause analysis. **What makes it worth a look...** Kyndryl is hiring a full-time, on-site Senior Associate, Team Lead Service Desk in Bangalore, India, a role focused on leading technical professionals to deliver exceptional end-to-end services and optimize workflows. **You might be a good fit if you...** * Have proven experience leading technical teams through incident, problem, and change management. * Possess at least 5 years of technical resolution and support specifically on Service Desk operations. * Are fluent in English, both verbally and via email. * Hold industry-recognized certifications in areas like Public/Private Cloud or Mainframe.