Senior Business Intelligence Manager at Zillow

This role is designed for a technical data leader with at least 8 years of experience who excels at building enterprise-scale data foundations. You are the ideal candidate if you possess deep expertise in SQL and Tableau and have a track record of moving beyond simple dashboards to create governed semantic layers and complex data models. While titled "Manager," this is an individual contributor role focused on technical direction, mentorship, and high-level strategy rather than formal people management. The position offers excellent flexibility as a fully remote role with a strong compensation package (up to $189k base + equity). You will join the Customer Experience Operations (CXO) team, where your work directly impacts how millions of customer interactions are analyzed. This is a high-impact opportunity to influence Zillow’s three-year vision for AI-enabled operations and automated analytics. **You might be a good fit if you...** * Have 8+ years of experience in BI or Analytics Engineering, specifically working with enterprise-level metrics. * Are an expert in SQL and data modeling who can translate messy operational data into scalable, trusted datasets. * Enjoy "owning" the full lifecycle of a BI product, from initial stakeholder intake to long-term adoption. * Have experience with operational platforms like Salesforce or Genesys (a strong plus).