Senior Consultant - Clinical Operations (Remote) at Veeva

This role is designed for a seasoned professional with at least 8 years of experience in Life Sciences or Healthcare, specifically focused on technical system i

Work type: remote

Location: Pennsylvania - Philadelphia

Salary: $80,000 – $200,000/yr

Type: Full-time

Summary

This role is designed for a seasoned professional with at least 8 years of experience in Life Sciences or Healthcare, specifically focused on technical system implementations. You are an ideal candidate if you have a deep understanding of clinical trial workflows and are comfortable leading high-stakes digital transformations for sponsors or CROs. Since this is a client-facing consulting position, you should be an expert at facilitating workshops, gathering requirements, and managing the end-to-end software deployment lifecycle. The standout feature of this position is the total flexibility of being a "Work Anywhere" company, though you must be prepared for 25–50% travel to client sites. The compensation package is highly competitive, with a wide base salary range (up to $200k) plus potential bonuses and equity. As a Public Benefit Corporation, the organization offers a unique mission-driven culture that balances profit with social impact. **You might be a good fit if you:** * Have direct experience implementing eTMF, CTMS, or Study Startup platforms. * Are comfortable acting as the primary liaison between technical teams and executive stakeholders. * Understand the nuances of computer systems validation (CSV) and life sciences compliance. * Can work effectively in Eastern or Central time zones and travel up to 50% as needed.

Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.

The RoleHelp us redefine the speed of Clinical Trials. We are looking for experts in system implementation who are passionate about streamlining clinical trials through innovative software. This role is ideal for Life Sciences or Healthcare consultants who excel at leading high-impact digital transformations from design to rollout.

This is a remote, U.S.-based role, with a strong preference for candidates located in the Eastern or Central Time Zones. If a candidate is in close proximity to an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.

## What You’ll Do

• Lead life science customers in the rapid installation of eTMF, CTMS, Site Connect, Study Training, Study Startup, Payments, Disclosures and OpenData Clinical solutions to support clinical trial data and content management needs at small to global Sponsors, CROs and Academic Research Centers


• Manage projects and customers during the implementation's lifecycle, focusing on project planning, gap analyses, workshop delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities.


• Guide our customers through successful implementations from inception through adoption, ensuring alignment of processes to system design and functionality. Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, customer, and internal stakeholders.


• Mentor project team and consultants in the R&D Services organization and provide leadership for project teams.


• Collaborate cross-functionally with Product, Strategy, Sales, and other teams across the company.

• 8+ years of experience working with or for organizations in life sciences or healthcare


• Direct system implementation experience either as a consultant or IT representative


• Proven track record leading high-impact system implementations and the ability to collaborate and manage diverse stakeholders and ensure delivery to a high degree of satisfaction.


• Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system stakeholders.


• Knowledgeable in life sciences compliance and computer systems validation requirements.


• Ability to act with speed to understand requirements, create corresponding solutions, and willingness to “roll up your sleeves” to design and implement a Clinical Operations solution.


• Typical travel is 25% but can be up to 50%


• Lives or able to work in Central or Eastern time zone

• Direct experience with systems such as Veeva Vault, Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection and Payments, WingSpan eTMF and SiteZONE, Complion, NextDocs, Greenphire or Shared Investigator Portal (SIP) Documentum, SharePoint, other clinical technologies


• Consulting experience, working with a major system integrator or software vendor in services delivery management and/or systems implementation

• Medical, dental, vision, and basic life insurance


• Flexible PTO and company paid holidays


• Retirement programs


• 1% charitable giving program

• Base pay: $80,000 - $200,000


• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

This is a remote, U.S.-based role, with a strong preference for candidates located in the Eastern or Central Time Zones. If a candidate is in close proximity to an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.

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