Senior Customer Success Manager at Workday

You're a seasoned customer-facing professional with at least five years of experience in roles like consulting or account management, adept at resolving issues and managing escalations for business owners and executives. You also need at least one year of project management experience with Workday HCM, Payroll, or Financials. **What makes it worth a look...** This full-time, hybrid role with Workday is based in Tokyo or Osaka, Japan. You'll be a key partner in driving customer transformation and shaping the future of work within a leading AI platform company. **You might be a good fit if you...** * Have 5+ years in a customer-facing services role involving issue resolution and escalation management. * Possess 1+ years of project management experience with Workday HCM, Payroll, or Financials. * Are comfortable working in a complex software or SaaS environment. * Can travel up to 30% and are willing to work at least 50% of the time in the Tokyo or Osaka office.