Senior Customer Success Manager at Insider One

This role is ideal for an experienced Customer Success professional with a solid background in digital marketing and SaaS. The company is a high-growth, woman-led "unicorn" specializing in AI-driven multichannel marketing. They are looking for someone who can bridge the gap between complex technology (CDP, personalization, and journey orchestration) and executive-level business goals. The opportunity stands out for its global scale and strong financial backing (Series E). While the salary isn't listed, the package includes an Employee Stock Ownership Plan (ESOP), which is a significant "ownership" perk. You’ll also get extensive growth resources, including access to MasterClass and LinkedIn Learning, and a hybrid work setup in Sydney. **You might be a good fit if you:** * Have a university degree and a strong grasp of web concepts and digital marketing trends. * Are comfortable navigating technical conversations with engineers while maintaining "trusted advisor" status with C-suite clients. * Thrive in fast-paced startup environments where you contribute to the product roadmap. * Value social impact and want to work for a company with documented CSR initiatives.