Senior Customer Success Manager at Zillow

You're a strategic, outcome-focused professional with over 5 years of client-facing experience in SaaS or technology, adept at managing complex accounts and driving key business metrics. A Bachelor's degree or equivalent experience is required. **What makes it worth a look...** This fully remote Senior Customer Success Manager role at Zillow offers a competitive hourly rate between $34.40 and $55.00 per hour, depending on your location within the US. The position also offers eligibility for equity awards. **You might be a good fit if you...** * Have experience managing a portfolio of strategic accounts within the real estate industry or ad-tech. * Can quickly build rapport with stakeholders like broker/owners and team leaders to drive results. * Are skilled at leveraging data to identify performance gaps and communicate insights to customers. * Have experience with Zillow Pro, Follow Up Boss, and Showcase, or similar SaaS solutions.