Senior Customer Success Manager at Zillow

Ideal for a Senior-level professional with over five years in a client-facing SaaS role, this position requires experience managing a strategic portfolio and a Bachelor's degree or equivalent experience. **What makes it worth a look...** This is a full-time, fully remote Senior Customer Success Manager role with Zillow, offering an hourly pay range of $32.70 - $55.00, depending on location. You'll focus on driving value for real estate professionals using Zillow's software suite. **You might be a good fit if you...** * Have 5+ years in a client-facing SaaS role managing a strategic account portfolio. * Can leverage data to identify performance gaps and drive customer outcomes. * Are comfortable coaching business owners on SaaS best practices. * Have experience engaging with senior stakeholders in multi-level partnerships.