Senior Customer Success Manager – Data Quality at Experian

**Who this is for** This role suits a seasoned client-facing professional with 5+ years in Customer Success or Account Management, ideally from a background in SaaS, Data Management, or enterprise technology solutions. You should excel at building strong relationships, possess strong commercial acumen, and have experience solving complex enterprise technology and data challenges. **Key highlights** This Senior Customer Success Manager position at Experian offers an exciting opportunity within a growing Data Quality business, focusing on maintaining and growing client relationships across ANZ. You'll work in a hybrid capacity from North Sydney, playing an integral role in client adoption, strategic planning, and advocating for customer needs within a globally recognized "Great Place To Work" company. **You might be a good fit if you...** - Have a proven track record of over-achievement and exceeding expectations in client-facing roles. - Are adept at using CRM platforms like Salesforce and Microsoft Office Suite. - Can act as a trusted advisor and the voice of the customer within an organization. - Are looking for a role with a strong focus on retention, growth, and risk management.