Senior Customer Success Manager at Zenoti

You are a seasoned professional with a background in SaaS or technology who enjoys managing complex client relationships within the wellness, beauty, or fitness sectors. You should have a strong analytical mindset and the ability to operate independently in a fast-paced environment. **What makes it worth a look...** Zenoti is based on-site in Seattle and offers the chance to manage a portfolio of high-profile global brands in the wellness industry. While the company has reached unicorn status and secured major funding, the role focuses heavily on strategic account management and leveraging platform data to drive product adoption for established clients. **You might be a good fit if you...** * Have direct experience with SaaS platforms and CRM software. * Can interpret data analytics to build and execute retention strategies. * Are comfortable leading strategic conversations with executive-level stakeholders. * Possess a proven ability to collaborate across product and sales teams.