Senior Customer Success Manager at Observe.AI

You're a seasoned Customer Success professional with at least 5 years of experience, particularly with SaaS solutions, ready to drive adoption and retention for a growing company. **What makes it worth a look...** This fully remote (US) Senior Customer Success Manager role at Observe.AI offers an annual compensation of $135,000 - $158,000, with potential for bonuses and equity. **You might be a good fit if you...** * Have a proven track record of client ownership in a CSM capacity for SaaS products. * Can articulate how you align SaaS product usage with customer business needs. * Possess strong data-driven and process oriented skills, with examples of improving product or processes. * Are comfortable collaborating and driving change within a fast-paced startup environment.