Senior Customer Success Manager (Portuguese Speaker) at Intercom

You're a seasoned professional with 4-7 years in customer-facing roles like management consulting, strategy, or enterprise SaaS, particularly in guiding large clients through AI transformations. You should be adept at understanding business processes and translating complex technical concepts for various audiences. **What makes it worth a look...** This full-time, hybrid Senior Customer Success Manager role in Chicago, Illinois with Intercom offers a compensation range of $162,000 - $193,500 annually. You'll be instrumental in helping major companies leverage AI technology for better customer experiences. **You might be a good fit if you...** * Have experience with business process mapping and requirements analysis. * Possess strong technical acumen and an interest in AI agent building. * Can effectively develop trusted advisor relationships with C-suite stakeholders. * Are skilled in driving adoption and measurable outcomes for enterprise clients.