Senior DevOps Engineer at five9

This role is designed for an experienced DevOps or Platform Engineer with 5–7 years of professional experience, specifically those who have spent at least 3 years managing production environments and debugging complex system issues. The ideal candidate has a strong background in distributed cloud systems and is comfortable working with both public cloud (AWS/GCP) and private cloud infrastructure like OpenStack. The position offers the flexibility of being fully remote from Colombia. You will be joining a leading cloud contact center provider, focusing heavily on operational excellence, automation, and security. A standout aspect of this role is the specific focus on Privileged Access Management (PAM) and OpenStack, offering a great opportunity to deepen niche expertise in secure infrastructure and large-scale cloud orchestration. **You might be a good fit if you...** * Have deep hands-on experience with Terraform, Ansible, and scripting in Python or Bash. * Are proficient with Kubernetes, Docker, and managing CI/CD pipelines via GitLab. * Enjoy the "detective work" of incident response, debugging, and root cause analysis. * Have a solid understanding of networking concepts and building secure, scalable platform tools.