Senior DevOps Engineer | Platform at five9

This role is designed for a seasoned DevOps Professional with 5–7 years of experience who thrives on the operational side of cloud platform engineering. The ideal candidate has deep expertise in automating large-scale distributed systems and isn't afraid to dive into the "pipes" of a production environment. Since this is a senior-level role, you should be comfortable with high-level ownership, from designing infrastructure as code to performing deep-dive root cause analysis. The most distinctive aspect of this position is the work schedule: although it is a **fully remote** role based in India, it requires a permanent **U.S. Pacific Time shift (9:00 PM – 5:00 AM IST)**. This is a critical opportunity for someone who excels in a "production-first" culture and wants to work for a major player in the cloud contact center space while utilizing a modern stack involving Kubernetes, Terraform, and multi-cloud environments. **You might be a good fit if you:** * Have 3+ years of hands-on experience debugging production issues in AWS, GCP, or OpenStack environments. * Are an expert in automation tools like Terraform and Ansible and can script fluently in Python or Bash. * Are comfortable working a permanent night shift to align with U.S. business hours. * Enjoy the challenge of participating in high-stakes incident response and on-call rotations to improve platform reliability.