Senior Director, Business Development at five9

This role is designed for a high-level enterprise strategist who excels at "closing the gap." It is ideal for a veteran SaaS leader with at least 12 years of ex

Work type: remote

Location: United States (Remote)

Salary: $129,600 – $301,300/yr

Type: Full-time

Summary

This role is designed for a high-level enterprise strategist who excels at "closing the gap." It is ideal for a veteran SaaS leader with at least 12 years of experience in overlay or sales roles, specifically within the Workforce Engagement Management (WEM) or Contact Center (CCaaS) space. You should be an expert in the mechanics of late-stage deal execution and feel comfortable navigating complex "coopetition" (collaborating with competitors). The position offers significant financial upside with a broad salary range up to $301k, plus stock and performance bonuses. While the role is global in scope, it offers the flexibility of being fully remote (outside the San Ramon area). A major perk is the premium benefits package: the company covers 100% of the employee's health, dental, and vision premiums from day one. **You might be a good fit if you:** * Have a proven track record of increasing win rates and reducing sales cycle times in the SaaS industry. * Are highly analytical and comfortable running "Deal Desk" clinics and building Mutual Close Plans. * Enjoy high-level executive mapping and orchestrating complex contract/pricing negotiations. * Thrive in a collaborative "RACI" environment where you support AEs without needing primary deal ownership.

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Own and drive the relationships with our WEM partners, including strategic direction, alignment with internal stakeholders, key input to pricing, contracts and amendments.Accelerate and increase conversion of partner-influenced opportunities—especially WEM and Select ISVs—by orchestrating late-stage execution without taking primary deal ownership from Sales.

Reporting & Scope:Reports to VP, Strategic Partner Alliances. Global remit with initial North America focus. Supports Power of 3 tri-plays as needed.

Key Outcomes & KPIs:






Core Responsibilities:








Cadence & SLAs:




Interfaces & RACI:







Requirements:






Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:





All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$129,600—$301,300 USD

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