Senior Director, Enterprise Transformation & Process Excellence at Zendesk

You are a veteran leader with at least 15 years of experience in enterprise transformation or business operations, specifically within the SaaS or technology se

Work type: remote

Location: Remote, California, United States of America | Remote, Wisconsin, United States of America | Remote, Washington, United States of America | Remote, Virginia, United States of America | Remote, Texas, United States of America | Remote, Tennessee, United States of America | Remote, Pennsylvania, United States of America | Remote, Oregon, United States of America | Remote, Ohio, United States of America | Remote, New York, United States of America | Remote, New Jersey, United States of America | Remote, Missouri, United States of America | Remote, Michigan, United States of America | Remote, Massachusetts, United States of America | Remote, Iowa, United States of America | Remote, Maryland, United States of America | Remote, Kentucky, United States of America | Remote, Indiana, United States of America | Remote, Illinois, United States of America | Remote, Georgia, United States of America | Remote, Florida, United States of America | Remote, Delaware, United States of America | Remote, Alabama, United States of America | Remote, Connecticut, United States of America | Remote, Colorado, United States of America | Remote, Arizona, United States of America

Salary: $241,000 – $361,000/yr

Type: Full-time

You are a veteran leader with at least 15 years of experience in enterprise transformation or business operations, specifically within the SaaS or technology sectors. You have a proven track record of using AI and machine learning to overhaul complex processes at scale. **What makes it worth a look...** Zendesk offers a base salary of $241,000 to $361,000 per year for this fully remote role based in the United States. You will serve as a key partner to the Chief Transformation Officer while driving the integration of AI across major business functions. **You might be a good fit if you...** * Lead large-scale transformations using AI and automation technologies. * Manage complex P&L considerations and drive ROI-focused initiatives. * Possess deep expertise across GTM, IT, CX, and revenue operations. * Architect analytical frameworks that enable data-driven strategic planning.

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