Senior Email Operations Analyst at SurveyMonkey

This role is ideal for a commercially-minded marketing operations professional with at least 2 years of experience managing enterprise-level email platforms. You should be someone who enjoys the "plumbing" of lifecycle marketing—focusing on automation, data integrity, and system governance rather than just creative content. A strong technical foundation in tools like Iterable or HubSpot is essential. SurveyMonkey offers a high degree of flexibility through this fully remote Canadian position. You will own the operational roadmap for lifecycle programs, acting as the bridge between Marketing, Business Systems, and Data teams. The role provides a great opportunity to work with modern data stacks (Snowflake) and influence how a global brand handles complex customer segmentation and deliverability. **You might be a good fit if you:** * Have hands-on experience orchestrating complex, multi-step automations in **Iterable**, **HubSpot**, or **Braze**. * possess a working knowledge of **SQL** and feel comfortable validating data within a warehouse like **Snowflake**. * Are obsessed with QA and documentation to ensure high-volume emails reach the right inbox without errors. * Understand the technical nuances of deliverability and global compliance (GDPR/CAN-SPAM).