You are an experienced administrative professional with at least seven years of experience supporting C-suite executives, ideally within the fast-paced tech or
Work type: onsite
Location: San Francisco, California, United States of America
Salary: $57 – $86/hr
Type: Full-time
You are an experienced administrative professional with at least seven years of experience supporting C-suite executives, ideally within the fast-paced tech or SaaS sectors. You possess a proven history of managing complex scheduling and operational logistics for multiple high-level leaders simultaneously. **What makes it worth a look...** Zendesk offers a base salary range of $56.73 to $85.58 per hour for this hybrid role, which requires regular attendance at their San Francisco office. You will gain significant influence by mentoring other executive assistants while directly supporting the Chief Marketing Officer and two additional SVPs. **You might be a good fit if you...** * Demonstrate mastery of the Google Workspace suite including Docs, Sheets, Calendar, and Slides. * Have direct experience managing global travel, expenses, and high-stakes calendar coordination. * Maintain the ability to navigate executive-level confidentiality and complex cross-functional stakeholder relationships. * Bring prior experience coaching or mentoring administrative staff.
## Job Description
Zendesk is seeking a dynamic and experienced SeniorExecutive Assistant to support our Chief Marketing Officer (CMO) and up to two additional SVPs. Reporting to the Senior Director, Office of the CMO, this role is critical to ensuring seamless operations, executive readiness, and team cohesion.
This is a high-impact role requiring discretion, proactive problem-solving, strong judgment, and the ability to thrive in a fast-paced, ever-changing environment.
Key Responsibilities
• Executive Support:
Provide proactive calendar, travel, and expense management for the CMO and senior executives, ensuring they are fully prepared for meetings, travel, and engagements.
• Leadership Team Enablement:
Plan and execute high-quality team meetings, events, and offsites that foster collaboration, alignment, and morale.
• Operational Excellence:
Prioritize and manage competing demands with minimal oversight. Anticipate needs and remove friction points before they arise.
• Cross-functional Collaboration:
Build trusted relationships with internal teams to ensure smooth communication and execution across functions.
• Confidentiality & Professionalism:
Represent the executives and organization with integrity, confidentiality, and executive presence at all times.
• EA Team Leadership:
Coach and mentor Marketing Executive Assistants, standardizing best practices, driving consistency, and supporting professional development.
• Special Projects:
Lead or support key initiatives, research, and administrative tasks on behalf of the executives or department. This could include town hall support, internship program support, and support with our culture and connection events.
Qualifications
• 7+ years of experience supporting C-suite or senior executives in fast-paced, global environments; experience in tech or SaaS strongly preferred.
• Demonstrated success in complex calendar management, travel coordination, and executive communication.
• Proven ability to operate independently, prioritize strategically, and maintain composure under pressure.
• Strong organizational and project management skills with acute attention to detail.
• High emotional intelligence with the ability to navigate sensitive situations with discretion and professionalism.
• Experience managing or mentoring other EAs a strong plus.
• Tech-savvy and highly proficient in Google Workspace (Docs, Sheets, Calendar, Slides).
• Flexible to work across time zones and respond to urgent requests with urgency and grace.
#LI-WO1
The US hourly base rate range for this position is $56.73-$85.58. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
[Zendesk](http://www.zendesk.com/company/careers/?utm_source=other&utm_medium=organic&utm_campaign=job-description_Global_2025Q3) believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.