Senior Implementation Consultant at Greenhouse

**Who this is for** This role is designed for experienced consultants who are passionate about guiding enterprise clients through the successful implementation

Work type: remote

Location: Anywhere in the United States

Salary: $79,300 – $95,000/yr

Type: Full-time

Summary

**Who this is for** This role is designed for experienced consultants who are passionate about guiding enterprise clients through the successful implementation of the Greenhouse platform. If you enjoy teaching, problem-solving, and ensuring clients maximize the value of a sophisticated software solution, this is for you. **Key highlights** As a Senior Implementation Consultant, you will be instrumental in launching Greenhouse for new clients, ensuring a smooth and valuable onboarding experience. You'll act as a trusted advisor, providing product expertise and driving successful adoption. **You might be a good fit if you...** - Have 2+ years of experience with Enterprise customers (1,000+ employees). - Possess a background in delivering complex software implementations or technical projects. - Can effectively communicate technical concepts to diverse audiences. - Have customer-facing experience with global entities and multiple stakeholders.

Job Description

Our [mission](https://www.greenhouse.com/mission) at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire.

Join us to do the best work of your career, solving meaningful problems with remarkable teams.

Greenhouse is looking for a Senior Implementation Consultantto join our team!
Implementation Consultants help our customers get the Greenhouse platform up and running. With a lot of moving pieces and a big goal to transform hiring, Implementation Consultants are key to ensuring a seamless launch of Greenhouse for our customers.

## Who will love this job

A proud advocate - you stand up for customers while remaining empathetic, responsive, and goal-oriented

A teacher - you help customers learn and navigate the product and encourage confidence along the way

A helper - you are engaging, you can easily smooth bumpy roads, and you have a facility for winning hearts and minds

A consultant - you will learn the ins and outs of our product and be creative and inventive in finding solutions for customers

A teammate- not only do you possess a keen eye for detail, but you also see the "big picture" and contribute ideas to perfect the Customer Success recipe

## What you’ll do

Lead mid-market and enterprise customers through successful implementations and launches

Empower customers to complete implementation successfully by ensuring they are tracking against optimal timelines and achieving time to first value

Drive the value of Greenhouse through implementation, helping customers navigate and overcome roadblocks

Provide support and mentorship by demonstrating knowledge of products, services, and best practices

Own implementation tasks such as system design, product training, configuration, and organizational roll out strategies

Advocate for client needs and product requests to Greenhouse's internal support, product, engineering, and sales teams

Partner with internal teams to ensure a smooth transition for customers post-implementation and work with our technical teams for data migration, integrations, and reporting

Become a subject matter expert on all Greenhouse products

Additional projects and responsibilities as business needs require

## You should have

Customer-facing experience working with global entities and multiple stakeholders

2+ years of experience working with Enterprise customers (1,000+ employees)

Background delivering complex software implementations and/or technical projects

Ability to break down terminology and concepts across various audiences

Experience communicating with a variety of customer personas at leadership levels

Advanced understanding of Greenhouse Recruiting, a plus

Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply

Applicants must be currently authorized to work in the United States on a full-time basis.If you are based in California, we encourage you to read this important information for California residents linked[ here](https://www.greenhouse.io/ccpa-candidate).The national pay range for this role is $79,300 - $95,000. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 14 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time annually, depending on tenure, and exempt employees have flexible paid time off (PTO).The anticipated closing date for this role is April 17th, 2026.

## Who we are

At Greenhouse, we live by our mission through [using our own product](https://www.greenhouse.com/interviewing-at-greenhouse) to help us hire the right person for the job, every time. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have built an [award-winning culture](https://www.greenhouse.com/awards) that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row.

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