Senior IT Helpdesk Specialist, East Coast at Juniper Square

You're a seasoned IT professional with at least four years of helpdesk experience and a Bachelor's degree, ideally in a technical field, ready to support a fast

Work type: remote

Location: USA | New York City

Salary: $92,000 – $115,000/yr

Type: Full-time

You're a seasoned IT professional with at least four years of helpdesk experience and a Bachelor's degree, ideally in a technical field, ready to support a fast-paced startup. **What makes it worth a look...** Juniper Square is offering a fully remote Senior IT Helpdesk Specialist role with a competitive base salary of $92,000 to $115,000 USD per year. While the role is remote, candidates based in New York City are encouraged to be onsite 1-2 days per week. They also provide a monthly allowance for home office and technology setup. **You might be a good fit if you...** * Have strong knowledge of macOS, Windows, iOS, and Android. * Are proficient with Google Workspace, Okta, Atlassian, Slack, and MS Office. * Have experience troubleshooting hardware, software, and network connectivity, including VPNs. * Are comfortable using IT ticketing systems like Jira.

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