This role is designed for a seasoned leader with 8–12 years of experience in account management, specifically within the B2B or B2B2C tech space. It’s a "player
Work type: onsite
Location: New York, New York, United States
Salary: $180,000 – $210,000/yr
Type: Full-time
This role is designed for a seasoned leader with 8–12 years of experience in account management, specifically within the B2B or B2B2C tech space. It’s a "player-coach" position that requires high-level commercial instincts: you’ll manage a team of Account Managers while personally driving expansion and retention for a portfolio of strategic enterprise partners. Ideally, you have a background in FinTech or PropTech and are comfortable navigating the complexities of a fast-growing, mission-driven startup. The compensation is highly competitive, with an OTE of **$180k – $210k** plus equity. Flex offers standout benefits, including 100% company-paid medical insurance, a 401(k) match, and an "Unlimited PTO" policy with a mandated minimum to ensure you actually take time off. Being based in the NYC headquarters, you’ll be at the heart of the company's growth as they scale their unique rent-payment solution. **You might be a good fit if you...** * Have successfully led teams and managed complex renewals/upsells in a SaaS or FinTech environment. * Thrive in "on-site" collaborative cultures and enjoy building senior-level partner relationships. * Are data-driven and proficient with Salesforce for forecasting and pipeline management. * Want to move the needle on a product that provides tangible financial relief to renters.
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
# Senior Manager, Account Management
# Overview
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
# About the role
As the Senior Manager, Account Management, you will be responsible for leading a team of Account Managers and directly owning a portfolio of Flex’s most strategic partners. This role sits at the intersection of partner success and revenue growth, with a clear mandate to drive retention, expansion, and long-term value across existing accounts.
Reporting to the Vice President of Account Management, you will play a critical role in translating account strategy into execution. You will ensure partners are deeply engaged with Flex’s products, expanding their portfolios over time, and realizing increasing business value through adoption, integrations, and new growth initiatives. The ideal candidate is a hands-on leader with strong commercial instincts, operational rigor, and a passion for building durable partner relationships in high-growth B2B or B2B2C environments.
# What you’ll do
### Account Ownership & Growth
# Life at Flex
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
We offer many employee benefits. For full time, U.S. based employees we offer:
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer: