This role is designed for a seasoned leader with over 12 years of experience in the pre-sales engineering space, specifically within the Enterprise SaaS sector.
Work type: hybrid
Location: San Francisco, CA
Salary: $230,000 – $270,000/yr
Type: Full-time
This role is designed for a seasoned leader with over 12 years of experience in the pre-sales engineering space, specifically within the Enterprise SaaS sector. You should be a "player-coach" who is equally comfortable architecting complex technical solutions and mentoring senior individual contributors. A strong background in the Salesforce ecosystem and experience navigating multi-stakeholder, mission-driven sales cycles is essential. The compensation package is highly competitive, offering a base and incentive range of $230,000 to $270,000, plus equity. Based in San Francisco, this hybrid role requires being in-office three days a week, offering a balance of face-to-face leadership and flexibility. It's a high-impact opportunity to scale a critical function within a mission-driven organization that values both technical excellence and social good. **You might be a good fit if you...** * Have successfully led and scaled Solutions Engineering teams for enterprise-level SaaS products. * Are an expert at translating complex API integrations and architectures into compelling stories for executives. * Enjoy collaborating with Product and Engineering teams to turn customer feedback into roadmap features. * Are passionate about using technology to help nonprofits and mission-driven organizations thrive.
Want to help us help others? We’re hiring!
GoFundMe Pro (formerly Classy) is seeking a Senior Manager, Solutions Engineering to lead and scale our Solutions Engineering function as we continue to grow our enterprise business. This role sits at the intersection of sales, product, engineering, and customer success—and is responsible for ensuring we deliver technically sound, scalable, and compelling solutions to our most strategic nonprofit customers.
Reporting into the Senior Director of Solutions & Partnerships, this leader will manage and develop a team of Solutions Engineers while also remaining deeply engaged in complex deals, strategic accounts, and cross-functional initiatives. You’ll shape how we show up technically in the market, how we partner with Sales, and how customer feedback informs our roadmap.
This is a high-impact leadership role for someone who has lived the enterprise SE motion, knows how to coach & mentor senior technical talent, and can translate complexity into clarity—both for customers and internal teams.
Candidates considered for this role will be located in the San Francisco, Bay Area. There willbe an in-office requirement of 3x a week.What You’ll DoSolutions Engineering Leadership & Team Development
The Director, Solutions Engineering plays a critical role in how we win, serve, and grow our enterprise customers. This leader ensures that our Solutions Engineering team operates as a strategic advantage—helping nonprofits see what’s possible, trust our platform, and succeed long-term.
Why you’ll love it here
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
The annual U.S. salary range for this full-time position is $230,000 - $270,000, which may include potential sales incentive payments. Your recruiter can share more about the specific OTE structure for this position during the hiring process. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation packagebased on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [accommodationrequests@gofundme.com](mailto:accommodationrequests@gofundme.com).
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Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available [here](https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme). By submitting your application, you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
We’re proud to partner with [GoFundMe.org](https://www.gofundme.org/), an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their [FY ‘25 annual report](https://www.gofundme.org/wp-content/uploads/2025/08/GoFundMe.org-FY25-Annual-Report.pdf).
Our[ annual “Year in Help” report ](https://www.gofundme.com/c/gofundme-2025-year-in-help)reflects our community’s impact in advancing our mission of helping people help each other.
For recent company news and announcements, visit our [Newsroom](https://www.gofundme.com/c/newsroom).