Senior Marketing Manager, Customer Strategy (USA Only - 100% Remote) at Close

This role is designed for a seasoned B2B SaaS marketer with at least 5 years of experience who thrives at the intersection of customer research and growth strategy. You are the ideal candidate if you have a proven track record of extracting deep insights from customer interviews and translating them into high-converting messaging and advocacy programs. Since the team is small and bootstrapped, they need a "player-coach" who can design a high-level advocacy system one hour and write a compelling case study the next. The compensation is highly competitive ($125k–$190k) and comes with standout remote-first perks, including a 401k with a 6% match and a unique "80% work option" that allows for a 4-day work week. You’ll join a profitable, stable team of about 100 people, offering a rare balance of startup-like autonomy without the volatility of VC-backed firms. **You might be a good fit if you...** * Have extensive experience conducting customer interviews and managing NPS/G2 feedback loops. * Can turn complex technical workflows into human, story-driven marketing assets. * Enjoy building processes from scratch in an environment where no customer marketing playbook currently exists. * Want the flexibility of a 100% remote USA role with generous PTO and sabbatical benefits.