You are a healthcare professional with at least three years of experience in customer success or strategic partner relations. You possess deep expertise in heal
Work type: remote
Location: Remote
Salary: $85,000 – $124,000/yr
Type: Full-time
You are a healthcare professional with at least three years of experience in customer success or strategic partner relations. You possess deep expertise in health system models and provider group economics. **What makes it worth a look...** Headway pays $85,000 to $124,000 per year for this fully remote role. Beyond the salary, the company provides equity, 16 weeks of parental leave, and therapy reimbursement as part of their comprehensive benefits package. **You might be a good fit if you...** * Have 3+ years of experience working directly with health systems or medical clinics. * Use data insights to manage and grow relationships with large-scale partners. * Can navigate complex stakeholder environments across clinical and administrative leadership. * Manage high-volume operational tasks while driving strategic initiatives.
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About The Role
Headway is scaling our care partnerships across the US and we’re hiring a Senior Partner Success Associate, Care Partnerships, to both support the growing number of partners that entrust Headway with connecting their patients with our high quality, behavioral health network.
You’ll work cross functionally with internal teams (Strategy, Product, Operations) to ensure our care partners remain excited to work with Headway, while also deepening external health system, medical clinic, and strategic partner relationships to identify avenues for deeper partnership. This is an exceptional opportunity to own high-impact objectives at a rapidly scaling, mission driven company.
You will:
The expected base pay range for this position is $85,000-$124,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.