Senior Privacy Counsel at Intercom

This role is designed for a heavyweight privacy expert with at least 10 years of legal experience, specifically within law firms or in-house tech environments. You should be a qualified attorney (California, Ireland, or UK) with a deep mastery of global frameworks like GDPR, CCPA, and AI governance. Because this is a leadership-adjacent role, you’ll need the gravitas to influence senior stakeholders and the technical fluency to partner with engineering teams on "privacy-by-design." Based in Dublin, London, or San Francisco, this hybrid position offers a front-row seat to the AI revolution. You will lead the legal strategy for Fin (Intercom's advanced AI agent), ensuring compliance in a rapidly evolving regulatory landscape. The perks are robust, featuring equity in a high-growth startup, comprehensive health/dental for dependents, and a flexible PTO policy. The culture is highly focused on "doing incredible work," with a clear policy of maintaining a cohesive environment by avoiding divisive non-work topics. **You might be a good fit if you...** * Hold a CIPP/E or CIPP/US certification and have a primary legal qualification in the US, IE, or UK. * Have direct experience managing complex data protection impact assessments (DPIAs) and security programs like SOC2 or ISO. * Enjoy moving fast—balancing high-stakes risk assessment with the speed of a global SaaS company. * Prefer a hybrid setup with a strong in-office culture (3 days per week).