Senior Product Manager - Veeva Clinical Operations at Veeva

This role is ideal for a seasoned Product Manager with at least 5 years of experience in the B2B SaaS space, specifically those who thrive in complex, regulated

Work type: remote

Location: Massachusetts - Boston

Salary: $120,000 – $200,000/yr

Type: Full-time

Summary

This role is ideal for a seasoned Product Manager with at least 5 years of experience in the B2B SaaS space, specifically those who thrive in complex, regulated environments. While deep domain knowledge in clinical trials or Life Sciences is listed as a "nice to have," the position demands a candidate who can navigate the entire product lifecycle—from writing technical specifications to evangelizing the roadmap to stakeholders. The position offers a strong compensation package ($120k–$200k base plus potential bonuses/stock) and reflects a modern approach to work with a "Work Anywhere" remote policy. Because the company is a Public Benefit Corporation, you’ll be joining an organization legally committed to balancing profit with social responsibility and customer success. **You might be a good fit if you...** * Have successfully launched enterprise-grade products in an Agile environment. * Excel at translating complex customer needs into clear user stories and feature specs. * Are comfortable with 10–15% travel for field research and customer meetings. * Want to work at the intersection of high-growth tech and global healthcare impact.

Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.

The Role

A Senior Product Manager for Veeva Clinical Operations will own the product strategy and roadmap for key applications that are transforming how the life sciences industry runs clinical trials. You will be responsible for defining and delivering innovative solutions that unify clinical systems, data, and processes to speed the delivery of new therapies to patients. This role is a unique opportunity to shape the future of an industry-leading product suite and have an impact on global health.

## What You’ll Do

• Own the end-to-end product lifecycle, from ideation and strategy through development, launch, and iteration for applications within the Vault Clinical Operations suite.


• Engage deeply with customers, industry experts, and internal stakeholders to identify market needs, gather requirements, and define a compelling product vision.


• Author clear and concise feature specifications, user stories, and acceptance criteria in collaboration with Engineering, QA and design teams.


• Prioritize the product backlog, balancing customer enhancement requests, new features, and strategic initiatives to deliver maximum value.


• Serve as the subject matter expert and product evangelist for your application, effectively communicating the vision, roadmap, and features to both internal and external audiences.


• Educate Sales, Solution Consultants, Professional Services and Support Teams through written materials and demonstrations to drive customer adoption and support customer issues.


• Define and analyze key metrics to measure product success, inform data-driven decisions, and demonstrate business impact.


• Stay current with regulatory changes affecting the clinical operations domain.

• 5+ years of Product Management experience, preferably with a focus on B2B enterprise SaaS applications.


• Proven track record of managing all stages of the product lifecycle and successfully launching products or features that meet customer needs.


• Experience working in an agile development environment and collaborating effectively with engineering, QA and design teams.


• Exceptional communication and presentation skills, with the ability to articulate a clear vision and influence cross-functional teams without formal authority.


• Strong analytical and problem-solving skills, with a demonstrated ability to make data-informed decisions.


• Unwavering commitment to professional integrity and ethical decision-making.


• Ability to travel for on-site customer meetings, user research, and events (approximately 10-15% travel).

• Direct experience and deep domain knowledge in clinical trial operations, gained from working at a pharmaceutical company, biotech, CRO, or a clinical technology provider.


• Experience working in a regulated environment and knowledge of industry standards such as ICH GCP and FDA 21 CFR Part 11.


• Familiarity with the Veeva Vault Platform or other Veeva applications.

• Medical, dental, vision, and basic life insurance


• Flexible PTO and company paid holidays


• Retirement programs


• 1% charitable giving program

• Base pay: $120,000 - $200,000


• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

A Senior Product Manager for Veeva Clinical Operations will own the product strategy and roadmap for key applications that are transforming how the life sciences industry runs clinical trials. You will be responsible for defining and delivering innovative solutions that unify clinical systems, data, and processes to speed the delivery of new therapies to patients. This role is a unique opportunity to shape the future of an industry-leading product suite and have an impact on global health.

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