Senior Product Manager, AI CSM at Toast

You are a senior product manager with over four years of experience, specifically focused on scaling AI-powered systems, growth strategies, or customer success platforms. You have a proven track record of launching new products from scratch and a strong technical grasp of machine learning workflows. **What makes it worth a look...** Toast offers a fully remote role in the US with a competitive salary range of $138,000 to $221,000 per year. You will lead the development of an intelligent, proactive AI agent that transforms how the company supports its diverse restaurant clientele. **You might be a good fit if you...** * Have experience building products driven by behavioral data and recommendation engines * Are technically fluent with LLMs, data models, and production AI experimentation frameworks * Deeply understand SaaS lifecycle metrics like churn, retention, and product adoption * Can navigate cross-functional environments spanning engineering, design, and data science