Senior Product Operations Manager at Harvey

This role is for an experienced operator with at least five years in Product Management or Product Ops at a high-growth SaaS company. The ideal candidate has direct experience building product lifecycles and feedback loops for AI-native tools, specifically where model reliability is a core challenge. **What makes it worth a look...** The compensation is high for an individual contributor role, reflecting the intensity of a startup scaling past 1,000 customers. You will have significant influence over the operating system of a company backed by top-tier investors at a major inflection point in the legal AI sector. **You might be a good fit if you...** * Have built "Voice of the Customer" systems from scratch rather than just maintaining them. * Are comfortable managing early access programs and alpha testing for high-stakes enterprise software. * Can translate raw usage metrics and qualitative feedback into clear roadmap priorities for engineers. * Thrive in a hybrid San Francisco environment that values high-intensity, in-person collaboration.