Senior Program Manager at Chime

You're a seasoned professional with at least six years of experience driving improvements in complex, cross-functional environments, ideally within customer experience, program management, operations, or product enablement. **What makes it worth a look...** This fully remote Senior Program Manager role at Chime offers a base salary between $138,000 and $190,000 annually, with eligibility for a bonus and competitive equity. **You might be a good fit if you...** * Have managed initiatives that improved customer satisfaction, automation, or efficiency in service or support ecosystems. * Have experience partnering with Product, Engineering, or Analytics to design and deliver support tooling or automation. * Use data and insights like NPS and contact drivers to shape priorities and measure impact. * Are comfortable navigating data exploration tools such as Power BI, Tableau, or Looker.