Senior Program Manager, Operations Engineering at Zillow

This role is for a highly analytical professional with at least five years of experience in logistics, field operations, or marketplace business models. You need an engineering or operations research background to handle complex problems like workforce routing, capacity modeling, and labor cost optimization. **What makes it worth a look...** Zillow offers a rare fully remote environment for a deep operations role alongside potentially high total compensation that includes significant equity awards. It is a chance to apply industrial engineering rigor to a high-volume service business, influencing how a massive field workforce actually operates day-to-day. **You might be a good fit if you...** * Are fluent in SQL and can build your own performance dashboards in Tableau. * Have experience designing optimization models for routing or constraint-based scheduling. * Understand the financial nuances of labor laws, benefits eligibility, and travel time logic. * Can bridge the gap between abstract data science models and real-world field execution.