You're a seasoned professional with 4-6+ years in SaaS renewals, customer success, or account management, especially within high-growth environments. You have a

You're a seasoned professional with 4-6+ years in SaaS renewals, customer success, or account management, especially within high-growth environments. You have a proven history of closing complex, high-value contract renewals with executive-level clients and are adept at commercial negotiation and strategic account planning. **What makes it worth a look...** This full-time, on-site Senior Renewals Manager role at Zendesk in Austin, Texas offers an On Target Earnings (OTE) range of $126,000-$190,000 annually, with a 70/30 base-to-commission pay mix. The company utilizes a hybrid work model designed for team connection and collaboration. **You might be a good fit if you...** * Have strong proficiency with Salesforce, CPQ, and Gainsight or similar tools. * Can distill complex ideas into compelling narratives for executive audiences. * Have experience building and scaling renewal processes or playbooks across teams. * Possess deep expertise in commercial negotiation and customer relationship management.

Senior Renewals Manager at Zendesk