Senior Renewals Manager at Zendesk

You're a seasoned professional with 4-6 years of experience in SaaS renewals, customer success, account management, or sales, particularly adept at managing complex contracts and building executive-level relationships. **What makes it worth a look...** This full-time, on-site Senior Renewals Manager role at Zendesk offers an annual compensation range of $126,000 - $190,000, located in Austin, Texas. The position focuses on driving renewals for strategic SMB SaaS customers. **You might be a good fit if you...** * Have proven success closing high-value, complex contract renewals with executive stakeholders. * Are highly proficient in Salesforce, CPQ, and Gainsight (or similar tools). * Possess strong commercial negotiation skills and experience in strategic account planning. * Can build and scale renewal processes, playbooks, or frameworks.